Case Study

Case Study #112 | Non-Functional Fans

Nov 18, 2016 | Case Study

Product Liebert Nfinity 12kVA Maintenance Bypass Panel
Application IT Data Room
Synopsis Unit fans were non-functional. Smoke was reportedly seen emanating from an outlet receptacle.
Preliminary Actions The Maintenance Bypass receptacle needed to be replaced, however due to this particular model being out of production, the original manufacturer had a lead time of 4-6 weeks to ship. Without the receptacle, the UPS was not able to support the customer’s back-up server in addition to other network equipment.
Resolution Nationwide Power has an extensive inventory of common and rare parts in stock, and a vast network of resources. The part was onsite and installed by a Nationwide Power Field Engineer within days of the original call, instead of having to wait for the original manufacturer. This greatly reduced the downtime and exposure for the customer, while also reducing costs.
Root Cause Over time, the current draw through the outlet might have caused an overheating condition due to loose or poorly crimped connections. The wires terminated on the outlet had solderless lugs landed and secured by screws to the circuit breaker. One of the lugs may have been partially crimped or crimped onto the insulation of the wire, barely making contact and resulting in increased temperature that at some point became hot enough to melt the wires. However, if the customer had just started using the outlet and there was a loose connection, then the overheating may have occurred very quickly.

Although many UPS models may be labeled as being out of production, Nationwide Power will always strive to ensure that our customer continue to receive as much value as they can out of their equipment for as long as possible. We also have the flexibility to offer alternatives to make sure that your critical infrastructure remains supported with clean and reliable power.

Nationwide Power provides 24/7/365 technical support to ensure that everything operates and transitions successfully before, during, and after any power outage.

Request a quote Call | 800-868-2780 E-Mail

We are your critical power infrastructure partner!

Latest News

NATIONWIDE POWER NAMES EATON’S 93PM THE MOST VERSATILE UPS OF 2019

NATIONWIDE POWER NAMES EATON’S 93PM THE MOST VERSATILE UPS OF 2019

News Article With hundreds of UPS equipment options on the market, ranging from manufacturer, model, kVA size and more, Nationwide Power names Eaton’s 93PM the most versatile UPS of 2019. “At Nationwide Power, we sell millions of dollars' worth of equipment each year,...

The Nationwide Power Annual Critical Power Sales Summit

The Nationwide Power Annual Critical Power Sales Summit

News Article In mid-February, our team at Nationwide Power hosted the 2019 Power Summit. We flew in team members, vendors, and OEM partners from across the country to talk critical power infrastructure. The week-long Power Summit included topics like 2018 performance,...

Nationwide Power Achieves Another Year With Zero Safety Incidents

Nationwide Power Achieves Another Year With Zero Safety Incidents

News Article At Nationwide Power, we pride ourselves on putting safety and quality at the top of our priority list, and it’s with great pride that we can announce another year in the books with zero safety incidents. Congratulations to our quarterly safety drawing...

Newsletter Signup

Sign up below to stay informed with latest industry trends, products, and news.



0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *

Solutions

Feedback

March 21, 2019

"Would definitely recommend Nationwide Power as well as Joseph, our Field Engineer. Always great, professional service from Joseph."

View All - Rob W
Kansas

Newsletter

Sign up below to stay informed with latest industry trends, products, and news.



Pin It on Pinterest