"Joseph is always a pleasure to work with. Nationwide Power has the best customer service hands down."

"Brent is the best. Is easy to talk to and explains things very well."

"Paul was great. He even took the time to look at my generators after questions arose during a power outage. He answered all my questions and helped me find the log file from the outage. I appreciated all he did."

"Thanks for the quick response and getting out to the site to troubleshoot our problem."

"We appreciate John’s experience, diligence, and patience in taking the time to answer all of our questions. He represents your company very well."

"Keep up the continued excellent work! Thank you for making critical power something I don’t have to worry about."

"Easy to talk to, communicates effectively with the job tasks, and explains the work being performed."

"Very happy so far, I couldn’t ask for more at this time. Thank you so much! This equipment is critical to our operations, and having the right people caring for it is important to us."

"Currently, servicing the unit has been timely and communicated ahead of time with our staff. Super accommodating and professional technician. Worked fast and informative. He made sure that when he was finished, that he cleaned up boxes and removed old batteries for disposal. He also asked if there were any other items that needed addressing."

"Nationwide Power and Breck have always taken excellent care of my equipment. This is not the first time I have worked with Breck. He is always professional. I have complete confidence in his knowledge and experience."

"Craig was very helpful and informative. I greatly appreciate him! Thank you, Nationwide Power. Dan was also awesome in assisting before Craig came."

"Paul is an excellent technician. Professional, and always keeps me informed on what task he is working on and letting me know what other maintenance should be done in the future."

"Joseph is always on time and shows up with a great attitude. He is always professional and continues to be one of the best techs we have on site."

"Darren once again saved the day for us. During the recent preventive maintenance, he discovered our input power was well below the 480v that it should have been. I was able to notify our maintenance supervisor who came and discussed the situation with Darren. Because of this, we notified the local utility to come check the main feed to our building. They were able to backtrack the problem to the substation up the street and correct the input voltage issue. I cannot stress how important it is to have a maintenance contract in place, so that you can have professionals like Darren servicing your equipment."

"I was on vacation the day the work was performed, but was pleased with the information and feedback that I received from the visit."

"Kyle is always prompt, very easy to work with, and performs the maintenance thoroughly."

"John was very informative and answered my questions about our UPS device."

"Paul is always very professional and we are very happy with his work."

"Steve is great. Always on time and professional. Very knowledgeable."

"Tobias is great, willing to work within our schedule. It is always a pleasure working with him."

"Service is great. Tobias is great to work with. He is very professional and knowledgeable. Definitely my go-to guy for help."

"Jay has serviced our 2 UPSs for many years. He is organized, meticulous, and very knowledgeable on our UPS systems."

"Rob was very helpful and helped correct some issues we haven’t noticed."

"Service was performed perfectly. Angel was extremely professional, took the time to explain everything, and we felt very comfortable with him working on our hardware. We had our concerns switching vendors, but Angel quickly removed any worries."

"Always a pleasure to see Henry. I know we are in good hands when he is the technician."

"Everything is working well at this time. Service tech was prompt and very helpful."

"I appreciate the timely e-mail notifications. This helps a lot for planning on my part. Usman did a fine job replacing all the parts and returning the UPS to service."

"Kyle has always been knowledgeable in his position, as well as pleasant and professional. We enjoy him as our technician."

"Your service department is excellent. Your technician, Paul does a great job. Very smart guy, very polite. Nationwide Power does a great job. Very happy with them."

"Steve is always a pleasure to work with. He is very informative and clear on what tasks he is performing."

"Paul is very professional and knows what he is doing. He is very pleasant to talk to."

"Joseph was very kind over the phone and in person. He was very knowledgeable and willing to answer any questions I had."

"Even though our primary service technician was on vacation, the preparations he made for alternate technician coverage were excellent. The alternate technician also provided timely coverage and excellent communication levels during this event."

"Always pleased with Joseph and his knowledge and service."

"I was very pleased with the service. Appreciated how proactive he was and how he explained what he was doing to the leave I needed to know."

"Technician was very professional and helpful. He answered all of our questions regarding our infrastructure."

"Larry was great to work with. He gave me information that was easy to understand, due to my limited knowledge of the data center."

"One of the best companies I’ve had the pleasure to work with, hands down."

"Jessie is great. I hope we have him for our service person as long as we use the UPS."

"Angel is a pro, always available."

"Dirk has always been professional and enjoyable to associate with. He has been very helpful when questions have been asked."

"Joseph is always very professional and on time. We had an issue with a UPS and he went out of his way to schedule fixing the downed UPS first and helped divert the part order for the other UPS. Just always has the right concept of getting the correct things done, thinks about the outcome, and explains what needs to be done, assuring stability."

"My manager was surprised and happy that during a power outage (crisis for us), that he had the SAME tech he had spoken to before, and the tech was familiar with the equipment. The tech easily talked them through the reset application. Thanks so much."

"Your service engineers are the most important people to your customers. We have been pleased with the knowledge and professional approach each has taken. Please maintain the high standards."

"Service was done in a professional manner and all communications were correct, as well."

"Joseph is always on time and does his job quickly. I wish more vendors were as good as him."

"Jessie does a great job and is professional. If I have any problems, he does his best to accommodate to whatever needs I have and is always doing things in a safe manner."

"I enjoy seeing Brent each time he comes out to our plant. I appreciate his level of commitment to getting the job done."

"Dirk and everyone else that has worked on our gear have been fantastic. We hit a snag during our last capacitor install where a brand new one failed about an hour after the guys left. I called Dirk and without hesitation, he came straight back and resolved the issue with a temporary fix until a permanent one can be done. This was no small task and took hours to complete, but Dirk didn’t hesitate for a second. I wish there were more service personnel like him. He does great work and has a great work ethic."

"John is a top-notch tech. His professionalism is always impeccable. John has been servicing our equipment for quite a few years and does an outstanding job. He is very flexible when scheduling as he provides different option dates. I’m extremely pleased with John, from scheduling to completion report. Nationwide Power is very fortunate to have great employees like John. Thanks John."

"Jessie is very professional yet personable. I enjoy working with him."

"Brian is always very personable and gets the job done in a timely manner."

"Michael is great, always on time, and super nice!"

"The tech was here on time and completed the preventive maintenance with no issues. Good job."

"Great job, and provided solid recommendations."

"Joseph is very professional and I have the utmost confidence in his ability."

"Usman is great. Very professional and answers my questions perfectly. Thanks again."

"The tech was very knowledgeable and professional. He was very detail oriented."

"Todd does an excellent job explaining what he is doing and the possibilities of what may happen with what he does. Not only is he an excellent technician, but he also makes you feel at ease with the services provided and always makes sure the system is running properly before he finishes."

"Brent is fantastic! Notifies us ahead of time, arrives on time, and gets the job done quickly and correctly."

"Brian is great. You can tell he takes pride in his work."

"Joseph was very professional and explained the issue and resolution thoroughly. I must say, out of all the vendors I deal with, Nationwide Power has the BEST customer service and order acknowledgement system that I have ever experienced. Thank you!"

"Paul stayed late until all issues were resolved. Job well done."

"Technician was personable, took the time to offer insight on the equipment, and answered all the questions I had."

"Tech was professional and addressed all my questions."

"Phu has been my service technician for years and has been absolutely fantastic. He is a major asset to your organization."

"I would recommend Nationwide Power to our other departments. The CPP™, Rusty, does his job really well. He knows how to make the customer feel confident about allowing him to work on their UPSs."

"Brent is a great technician. I always look forward to seeing him to do our maintenance."

"Todd is very knowledgeable on the equipment and very helpful in determining the best course of action for future repairs and service."

"Brent was very professional, and explained everything he was doing very well. Work done in a very professional and timely manner."

"I think you guys do a GREAT JOB!!! Our tech, Paul, was awesomely professional! OSHA would have NO complaints with Paul’s super safe way of working!"

"Outside of being extremely knowledgeable, I (on behalf of our company) greatly appreciate Henry’s communications, along with staying on top of scheduling our maintenance and inspection tasks. Henry is extremely courteous, always on time, and a pleasure to work with."

"Todd is very knowledgeable, professional, and customer service oriented. We felt very comfortable with him at our facility. Thanks for the great service."

"Everything went as planned. Michael was a pleasure to work with. He’s very knowledgeable, courteous, and professional."

"Outstanding service from Todd! The techs make your company!"

"Henry is great. Love working with him. He calls ahead of time, is very good at his job, and is always very nice to talk with."

"Todd was great! Very professional and took the time to help me better understand how my system was designed to perform."

"Phu always acts professionally and is willing to educate us more on each visit. He is a very pleasant individual to work with."

"Ben took the time to work with our engineering group to resolve the issue. Thank you for being there."

"Carl has great energy and is always in a good mood. Carl, keep being the same person you are all of the time."

"Carl is great to work with, very friendly, and informative."

"The tech that came out was very courteous and personable. He was also professional and completed his work in a timely manner."

"Joseph was very professional and did an awesome job. On time and kept me updated on everything. We all should have techs like him."

"Angel was professional and always works with the customer first in mind. Great CPP™!"

"Your technicians are great at their work and explain their repairs/inspections in a clear manner. They are great at representing your company, including Gina, Nancy, Cassie, and Indika."

"Paul does a great job for us. We are very happy with him."

"This was my first experience to work closely with the Nationwide Power team. In my current job, I have the opportunity to work with a LOT of vendors/contractors. This was a great experience! Amanda and Craig BOTH were a pleasure to work with. I look forward to completing the repair work with Craig in the near future. This positive experience will influence me when we look to purchase more UPS systems in the years ahead. Well done!"

"Service has been very good! Just keep that going! You all are very professional."

"Craig always performs the maintenance perfectly and on time. He answers all questions and will even point out options on the questions asked! Perfect job!"

"Stanley is a top-notch technician. This system was being taken care of by another vendor. The reason Nationwide Power got the contract was because of Stanley. His competence and professionalism on the contract at another location is why NP has this new contract. My trust in Stanley to be the one who deals with our mission critical equipment is unparalleled. Please recognize Stanley in some way. We hope to keep him as our mechanic foryears to come."

"Adam was very professional on his day on site. He reached out to his contact when he arrived. He explained what he was going to do and how long he expected it to complete. After he was done, he explained his results and answered any questions that were asked."

"Everything went according to the descriptions that the engineer explained. He was professional and open about the process from start to finish."

"Brian is a highly skilled technician and excellent communicator. He has been delivering an excellent level of customer service/satisfaction."

"Todd was very professional. He was also helpful when I had questions."

"Friendly, patient, and professional."

"David has always demonstrated the highest level of professionalism during his visits."

"John has been servicing my equipment for quite a few years and his professionalism is outstanding. He is full of knowledge and does not hesitate to answer any questions pertaining to the critical systems. John is very flexible with scheduling, and I really like that. I have learned quite a bit from John and he deserves, in my opinion, a salary increase! Nationwide Power should be fortunate to have a great employee in John. Keep him happy!"

"I like always having the same tech working on our stuff, and Mike is great."

"Craig is great. His friendly & professional attitude is a pleasure to see when he’s on site. I have not entertained other offers to service our UPS basically because of him. Thanks for the opportunity to say that."

"Not only did Brian do what he was supposed to do, but he went above and beyond helping us move some batteries we ordered."

"Tobias was on time and finished the PM quickly. He is very responsive to my communication. Great to work with."

"Service has been top notch! During the recent power outage here in Texas, your staff and service was outstanding. The failed parts were ordered and installed as soon as they got here. I could not be happier…"

"Carl is always on top of it. Very knowledgeable, professional, and puts the customer first."

"Jessie did a great job ensuring the safety for himself and our equipment. We had some storms move in late in the day, so we didn’t complete the bypass on the Npower unit. I thought it was a good idea to not take the chance of a loss of power to our equipment. He said we’ll plan on doing it on the next trip."

"Jessie is a fantastic tech, and is easy and friendly to work with. I recommended Nationwide Power to another company, and recently learned that they switched to them!"

"Darren represents your company very well. He always explains what he’s doing and what to expect."

"Todd explained everything he did very well. He also found an overloaded circuit that we were unaware of. We are currently in process of addressing this. Todd’s work and communication is much appreciated."

"Breck did exactly what we asked of him in a very knowledgeable and professional manner. I look forward to working with him in the future."

"Dirk is a great professional. Great communication and flexibility to work around our facilities’ schedules. He has worked well with us and I hope he continues to be our tech."

"Your service is top notch! All departments! I get great comments about Tobias and his professionalism, expertise, timeliness, and more at all of my sites!! Thank you Tobias!"

"The tech was great, always enjoy when he comes around."

"All was perfect! Ben is great. Looking forward to working with him again."

"Jay’s knowledge of the history of the UPS is invaluable when recommending replacement parts, e.g., fans are past 7 years old and recommended to be changed at the next PM."

"David is great. He knows our equipment and we feel comfortable with him as our UPS tech."

"Stan did a great job and had us back up quickly. He explained each step before he did it to allow us to take the required steps to prevent our equipment from shutting down. He took the time at the completion of the project to make sure we fully understood the equipment."

"Stanley was professional and informative as he always is. Thanks for your critical assistance with our power needs."

"Breck is a true professional. Always very thorough."

"I have worked with Nationwide Power at other locations, and I have never had someone as wonderful as Carl come out to complete our work orders or preventive maintenance inspections. Very professional, knowledgeable of our operation, and very kind. Thank you, Carl. I look forward to working with you again soon."

"Todd was very friendly, professional, and took the time to explain the bypass process."

"Marcus is one of the best techs I have seen. He makes you feel good about your UPS and makes you comfortable."

"Very professional. Based on this visit, I will be putting additional UPS units under contract with Nationwide Power."

"Tech calls and sets up an appointment. Tech shows on time (actually a little early, good thing). He does his magic, and he leaves. Michael is a good guy and knows his stuff."

"Service from Nationwide Power has always been nothing short of excellent. Brian is always a pleasure to work with and gets the job done without delay."

"Paul was very thorough, double and even triple checking his work before he returned each unit back to service!"

"We were notified by the tech and he was easy to schedule time with. He showed up on time and was done quickly."

"I have total confidence and faith in Jessie. As long as you keep him as a CPP™, I will continue to recommend using Nationwide Power as our maintenance provider."

"Adam was on time and performed the service as expected. He is helpful and provided information on what to expect next year, which will include new batteries."

"The service I received is what I would expect as if it were my company. Your service representative was professional."

"Todd is and always has been very professional, friendly, and knowledgeable."

"Stan is of another caliber, with outstanding communication and sincere concern. A house of trust cannot be built without a foundation of truth, and Stan has displayed this."

"Todd is exceptionally professional. He’s punctual, thorough, and well-mannered with a sense of humor that makes having him onsite a real pleasure. Given that we have many choices for our preventive maintenance needs, Todd is the difference that’ll keep us with Nationwide Power when it’s time to renew our contract. He should be mentoring younger, less-experienced field techs!"

"Brian is always very professional, and brings a great personality with him every time. Thanks again, Brian!"

"Brian is always professional and makes sure to explain things. Never send anyone other than him please."

"Every step went smoothly. The job was completed satisfactorily from start to finish."

"Ben has been great. No complaints. Ben has always been on time and professional. Thank you."

"Ben is always great. On time, follows all instructions, and is super communicative. We appreciate his help."

"Todd has demonstrated the knowledge and skills to provide excellent customer service for all our different manufacturers and models in our multiple locations. Todd has also been very accommodating to the time frames when these units are available for service. Well done."

"David is always super helpful. I really appreciate his knowledge and professionalism. Top notch."

"Fantastic job by Darren. This is why everyone should have a maintenance contract in place. Had I not had a contract, then I would not have known I had batteries failing and would have been up a creek if something had happened. Darren explained in detail what needed to be done, and I am thankful you have such a conscientious worker. Hats off once again for his dedication to his job and working with us to ensure we don’t have any issues with our UPS. Thanks Darren."

"I’m a big fan of Kirk. Very knowledgeable with a sense of humor as well. 5 stars."

"I highly recommend Marcus as a field service engineer. He is always on time, well prepared, and completes his tasks on time."

"Just keep Carl as our Service Engineer. He always communicates and provides top service for our UPS systems. Thank you, Carl for your professionalism and attention to detail."

"Brian has been our service tech for years. Brian always does a fantastic job in scheduling his site visits and communicating results and/or any issues. This visit was a bit different in that COVID-19 is upon all of us, and he was very professional regarding work practices. Brian should be commended for his outstanding work & communication practices as you don’t always see this with employees these days."

"Service call went smooth and quickly. Work was done well with no impact to operations while being done. Very good job. Thanks."

"The service was great. The tech was friendly and took the time to explain things. I wouldn’t change anything. Great experience overall."

"Ricardo performed the maintenance to my satisfaction, left the area clean, and the unit in an operational state."

"We have been extremely happy with Nationwide Power, and would not switch even for a lower cost."

"Stanley is always professional, thorough, and engages with the customers to keep us up to date with the functioning of our equipment."

"Nationwide Power is a solid company with a team of technicians that have a great work ethic, are well trained, fully qualified to perform the work, courteous, and always keep me informed. Great job as always! Thank you."

"Always good to work with Todd. He is a professional and knows what he is doing."

"The work is always outstanding. Excellent service every time."

"You guys always make me happy. In fact, a business called me the other day and I recommended you guys."

"Robin provided excellent service, as usual. This was his first visit with us since the pandemic and our new requirements of wearing a mask, using hand sanitizer at the entrance, etc. Robin followed the protocols without issues."

"I could not have asked for better service. The field tech went above and beyond of what I would have expected. Brian came up with a solution and guided us through every step of the way. He made himself available for the many questions we had. GREAT service."

"Brian, as always, does a great job. He makes it easy for us to not have to worry about anything, and we have the peace of mind knowing our UPSs are working as they should. He is very professional with every interaction I have with him, and is very much an asset to your team."

"The whole service process with the tech, David, was very smooth and safe. Because of the service contract with Nationwide Power, I have known David for many years. For me it means “perfection”, as I have never had any issues with any of the sites he services. He scheduled the service with time in advance, and communicated with me to make sure the schedule worked for both. We even followed the CDC guidelines for his safety and mine. I’m very pleased with the service, and I highly recommend David because of his professionalism and ethic. I truly appreciate him and I don’t think there’s anything else to do differently. Would I recommend Nationwide Power? Absolutely. As I mentioned 3 years ago, every department from sales, tech, and dispatch are very professional and they go above and beyond. Proof of that – I started with one location and now a few years later, Nationwide Power is covering most of our West region sites as we expand to Central and East Coast regions. So, I highly recommend Nationwide Power."

"Service was great. Very personable engineer. Went smoothly."

"David, our Field Engineer has been great. He helped me with troubleshooting over the phone, completed our maintenance on site with no issues, and was very informative and courteous."

"On time and extremely knowledgeable. 10 out of 10!"

"As usual, the service is always on time and very professional. Would recommend Hannah and Phu for any project or service work."

"Todd is and always very good at explaining what he is going to do, and performs a well detailed description if there are any issues."

"Joseph is great. I always enjoy seeing him and receiving his professional and thorough recommendations."

"Brian is very good with his communication and knowledge of the equipment, coupled with attention to detail for safety concerns, both related to electrical and COVID-19."

"David is professional and efficient. He was on time for his appointment and he contacted me prior and on the day of."

"Nationwide Power always provides excellent service and follow-up. Best UPS service out there!"

"Thankful for the service that Nationwide Power provides us in keeping our critical infrastructure protected and available."

"I've been working with Craig for over 6 years and he has been a pleasure to work with from our very first meeting. Craig has responded quickly to all emergency situations and has always been professional to me and the other associates at our facilities."

"Alan is the ultimate in professionalism. He is an asset to your company."

"Craig is an incredibly professional and efficient technician. We are thankful to have him as our Field Engineer."

"Dirk has been spot on when it comes to service. He is timely and communicates his service calls well in advance. Service has been splendid!"

"Craig is a stand up guy. I would like him here doing all the work in the future. He is punctual, professional in his mannerism, and keeps you informed throughout the entire process. I can really say he does a great job. Thanks for sending him to secure my account with you."

"I am glad I signed up for the PM package. I have had overheating issues in the past. Your guy noticed it has its own little AC unit built into the door. We turned it on, and it works great. I would recommend Nationwide Power again."

"Brian has been servicing our UPS unit for several years. I always look forward to him coming as he is professional, but I feel like I can also treat him like an old friend. He said he would change our caps and fans, since Mitsubishi wants to shut down the unit – having Brian do it will save a LOT of problems with downtime. This is EXCELLENT customer service!"

"Brian always performs the task professionally and always has the best attitude."

"Love Ben. He is professional, friendly, and completes his work in a timely manner."

"Great service, and Alan was the best! He was wonderful and took care of all of our issues!"

"Brian is a true professional. Smart, personable, and professional. He always communicates ahead of the site visit and provides an ETA. During the PM we receive continual updates as to where he is at, and when he is switching us into bypass. Brian is why we are with Nationwide Power. Thanks for hiring such great people."

"Dan was very professional and helpful. Answered all our questions and did the work quickly and efficiently."

"Carl is an asset to your company. He is thorough in his work on our UPS units and I trust his expert opinion. It’s a pleasure to work with him."

"Communication from Nationwide Power is always great. They schedule all appointments prior to coming on site."

"We have been with you for a number of years now, and our tech, Brian, is and always has been a pleasure to deal with. Brian is very knowledgeable and gives us pointers and advice on our equipment."

"Brian was great to work with. He is professional and knowledgeable on our APC Symmetra. Thank you, Brian for always being there for us."

"Your guy did a stellar job. Exactly what I hoped for. Was kind and educational. Was clean and prepared. Would definitely look to see him visit again in the future if needs arise. Thank you."

"Todd is a great tech with tons of knowledge who does a very nice job of breaking things down, so it’s easily understood by others."

"Always professional, courteous, and friendly. We’re very happy with the services rendered."

"Brian was very professional. Updated me prior to arrival on-site, during the working time to assure everything was going normal, and prior to leaving site."

"Service was awesome. He took the time to show me what I needed and more."

"I was very pleased with the technician. He explained everything that he was going to do and answered all of my questions. I have been having the Liebert maintained by other companies in the past and no one has taken the time to explain the nuts and bolts of the system. Stanley did all that and more - I actually learned a lot. He is also very friendly and courteous."

"Darren is excellent!!! Thoroughly explains what he is going to do, and once work is done, explains what he found and even tells me what the next Preventive Maintenance will entail. Great job of keeping the customer informed."

"Breck is great. I feel very confident my UPS will perform if needed, and always understand if anything needs to be fixed or replaced."

"Todd was the best battery tech I’ve ever met. His explanations were thorough, and he focused on the task he came to perform. A real pro. He’s a keeper! So far my experience with Nationwide Power has been phenomenal."

"I’ve never had a problem or concern with the service that we’ve received from Nationwide Power or any of their staff."

"Tobias is always professional, knowledgeable & does a great job overall!"

"Craig is a very nice guy and knows his equipment very well. I would like to keep him as far as doing the service on my equipment. Keep up doing the great work."

"Kirk is wonderful to work with. Schedules well in advance and is ALWAYS on time, prompt, and courteous."

"All was good. Fast and painless."

"No concerns. Went as planned from our perspective. Appreciate promptness & efficiency. Thank you."

"Best service money can buy. Thank you for all you do for us. I shall miss you guys when I retire. Thanks again."

"Gina and her colleagues did everything within their power to help us and they solved our issue within 100% satisfaction. I can’t say enough how pleased I am with Nationwide Power. In an emergency situation, I cold-called Nationwide Power and Gina answered. From that point forward, she took care of everything we needed to get our UPS power supply replaced within a 48 hour or less time period. Incredible customer service from beginning to end. Highly recommend!"

"Todd was courteous and explained everything he was doing. He gave a quick summary when finished. Very professional."

"I am very grateful to have Carl as our Engineer! He has always been very helpful, professional, and understanding with task limitations set by our management! I hope to work with Carl for many years to come."

"Todd does a great job. He has been servicing our UPS for several years and never had a problem."

"Your company and its employees have exceeded my expectations. Courteous, on-time, and willing to work with us; I could not ask for more!"

"Very professional and personable employee. Explains things very thoroughly and in detail. Thank you very much, Carl for the great job! We greatly appreciate it!"

"Nationwide Power and Craig the Field Engineer who services our UPS continue to provide timely, dependable, and professional service that consistently exceeds our requirements. Our UPS has always performed when needed and any questions we have are always fully addressed. Craig provides a full briefing on the service performed, the status of our UPS, and what we need to consider for the future. Overall, outstanding support."

"We always appreciate Dirk’s professionalism and knowledge. He does a great job communicating with us early when PM’s are approaching and he’s always flexible with the scheduling, which is great because we always prefer to have the maintenance done towards the end of the day. We’ve been very satisfied with both Nationwide Power and Dirk."

"Brian is the best. His knowledge of our equipment and professionalism is top notch. I wish all my service companies provided service like Brian."

"Your process is very good. I always receive an e-mail about the upcoming work, a phone call if there are any questions, and a follow-up e-mail when the job is completed. Working with Nationwide Power really is effortless."

"Nationwide Power is one of the few vendors that I manage, and that I do not get competitive quotes for every year. It is because of the solid relationship we have developed with Carl. He knows our people, security procedures, and equipment. Job well done!"

"So far, all interactions have been great with the folks at Nationwide Power. The Field Engineer was very helpful in answering all of my questions. Just having this responsibility handed to me recently along with my lack of knowledge, he understood and explained items to a level that I could comprehend. I thoroughly enjoyed talking with him."

"Would definitely recommend Nationwide Power as well as Joseph, our Field Engineer. Always great, professional service from Joseph."

"Stephan is a wonderful person and knows his stuff. Able to answer any question I threw at him. Very personable and worked quickly. Great stuff!"

"Always enjoy Brian working on our equipment. He is very knowledgeable and a great person to deal with."

"Customer service was great. I have no complaints. Very knowledgeable technician."

"Brian went above and beyond, in my opinion, with the work he performed. He educated the generator engineers on their own equipment, took the time to show me how to perform a load test between the generator and the UPSs, and explained how it all worked. He took charge of this project, and I appreciate him for doing so."

"I would definitely recommend Nationwide Power as currently exceeding our expectations. From beginning of the scheduling till the completion of the work. David was definitely pleasant and very professional to work with. He was very knowledgeable and explained the inspection step by step. I hope he gets recognized for such great service he provided for us. Thank you."

"Nationwide Power and Craig in particular, continue to provide outstanding service, making our UPS operation and maintenance one item I don’t have to worry about."

"Your engineer explained what service he was going to perform. When he found a problem, he showed it to me and explained what will happen if it is not repaired. Very professional and knowledgeable about the equipment."

"Dirk has serviced our equipment for years. He’s one of the reasons I switched to Nationwide Power."

"All parties involved were quick, professional and very helpful. Joseph is a delight to work with. His expert work and professionalism are truly appreciated."

"Todd was very knowledgeable and professional. He understands his craft and has a passion for his work. I appreciated his support."

"Service was excellent. David was very professional and responsive."

"I wanted to personally thank you for all of the work you and your team have done to get our UPS back online and working. I know that it was not an easy task, but you have definitely earned my business for years to come. You guys have stuck behind your word and warranty that no matter what happens while we have a service contract with Nationwide Power, you will get it fixed at no additional cost to us."

"Tobias was very professional. I felt comfortable leaving him unattended in our server room while he did the Preventive Maintenance."

"For me and this site, the work that Nationwide Power performs is excellent. Visits are scheduled at convenient times. Once scheduled, they are rarely rescheduled, and if so, for very legitimate reasons. The F.A.S.T. reports that follow are easy to read and understand. These reports are really concise and tell me everything I need to know about what was done and recommendations are noted for the future. I appreciate your attention to detail and your professional and highly trained staff."

"I have thoroughly enjoyed working with Brian over the years. He is a genuine person who also knows his craft."

"The County was pleased with the service it received from Nationwide Power last year and looks forward to another year of working with you."

"We are very grateful to Nationwide Power for their excellent customer service and follow-up. We whole-heartedly recommend them!"

"Todd was very professional and knew what he was talking about. I am very pleased with everything he did and the way he explained every step of the process."

"Kirk is always a pleasure to deal with and makes the process seamless and easy."

"Brian always communicates what he is doing during the annual maintenance. Always polite and a pleasure to work with."

"Todd, what more can I say about that guy? Fantastic, wonderful, awesome, rockin’, so on and so forth. Always a pleasure when he comes around. Very detailed and professional. We really enjoy him and his great attitude! Why can’t there be more fellows like him?"

"Carl was very professional and was very willing to work around my schedule and my time, which was very nice. Carl also took some time to explain a few things that I did not know about the UPS unit, which was good to find out. He was very easy to talk to and even joked around a little, which was good. All in all, Carl did a great job! Thank you very much as it is greatly appreciated!"

"Excellent service. Jay was very professional, arrived on time, completed the work within the time indicated, and was very cordial to work with."

"John did an excellent and professional job on our site. He was knowledgeable of our machines and did everything by the book. Nationwide Power is new to my site and I will recommend to everyone I know."

"Carl is always good with communications, both verbal and written. He accommodates changes in schedule and is always prompt. He is the best reason we plan to stay with Nationwide Power."

"Phu has always been very professional and without any problems with his service. I would be very disappointed if we were to lose him as our tech."

"Only thing you could offer better would be to work for free. All other services and service levels are outstanding."

"Field Engineer was well qualified & provided great service. No issues"

"Brent is awesome. Always coordinates visits, quick to respond, and shows up on time. He also takes the time to explain what he is doing, verify that it’s okay to transfer to bypass, and at the end tells us the results – including expected life-cycles and when the batteries will need to be replaced."

"Brent is a knowledgeable technician that always provides great support. We’ve had a great experience with Nationwide Power since moving our UPS contract over. Really appreciate the exceptional level of service always provided. Thank you."

"Dirk always does a nice job – Lets me know what is going to be done and updates me when the work is complete."

"Brian is very knowledgeable and very nice to work with. We’ll continue to enjoy working with him."

"Technician is excellent, very knowledgeable, and always willing to answer questions."

"Visit went very smoothly and Dirk can always be counted on to do a great job! He is very professional and is very knowledgeable. He ranks at the top of the service personnel I work with each year. Keep up the great work."

"Robin is polite and professional. Working with him is a pleasure."

"Dirk always does a great job communicating his arrival time and he is also very flexible when we ask to schedule PMs later in the day. I appreciate that he always uses caution when working in areas that aren’t always cabled in the cleanest manner."

"It’s nice to have a vendor without drama for once! Both the batteries and the PM went very smoothly. The previous vendor took FOUR DAYS to change out 1 set of UPS batteries. You guys did it in four hours, including having the old batteries on the truck, ready to leave, and no mess or unresolved details left behind. Same with the PM. Quick, efficient, quiet, and no left-behind issues."

"Breck was extremely courteous. He called prior to arriving and was punctual. He thoroughly went through all diagnostics tests and notified us of the outcomes."

"The professionalism and knowledge of the Field Engineer who was at our site was far better than I have ever experienced before. If I had a choice in the matter, I would like to request the same person to come out here every time we have a service call."

"Dirk provides us with outstanding service!"

"Larry is very professional and knowledgeable of our older Liebert UPS. I have nothing but good things to say about Larry and Nationwide Power."

"Kirk is prompt, friendly and does his job very well."

"I was not onsite during the PM, cap/fan replacement. Therefore, I can’t answer all the questions. However, Brian helped get this service scheduled for me/Schneider Electric by attending a conference call with myself and the site contact. Brian has been onsite before and they had a few questions in order for them to be comfortable with the service. Thank you Brian and the team for the service you provide!"

"John was very thorough and provided me with a verbal evaluation of the systems. I liked the interaction vs an e-mail."

"We have had excellent service from the folks we work with at Nationwide Power (both the service techs and those that work “behind the scenes”) that they deserved a pat on the back…and when it is as easy as filling out a quick survey, I am more than willing to help send those pats on the back."

"The engineer, Todd is friendly and professional. He arrived on time as scheduled, did a great job on the preventive maintenance, and gave suggestions on how the device could work better. What’s more, he answered all of my questions and explained things clearly."

"Dirk is always professional, timely and briefs me about the appointment before he leaves. I appreciate his commitment to his customers."

"Luis was very prompt and courteous, very good job from him. Very pleased with the overall experience. Glad to have Nationwide Power service our equipment, especially Luis."

"The tech arrived on time and was very professional."

"Our power infrastructure including our UPS and Power Distribution Systems are the life blood of our data center and network infrastructure. We’ve been a Nationwide Power customer for 8 years and they’ve never let us down, supporting us at multiple locations in the United States with 24/7 service. Not only are they skilled and proficient in the latest technology, but they’ve been able to support some of our older equipment at one location that is no longer covered by the manufacturer. I’m confident that with Nationwide Power we’ll always be up and running."

"Very professional. Provided us with enough information to make upcoming budget decisions. Very knowledgeable and capable of answering all of our questions."

"Brian is fantastic. He always communicates what he is doing and conveys any potential impact."

"Good communication prior to visit. Great work. Overall, happy with the visit."

"David was awesome. He did a great job and explained what he was doing. He was prompt, courteous, and professional. We look forwarding to working with him in the future!"

"Tech was very helpful and knowledgeable. He spoke simply so I could understand."

"Kirk is an excellent tech and represents his company well."

"I appreciate the time that Todd spent explaining to me what he did, explaining the results and how it would/could affect system uptime. I also appreciate being kept in the loop through the various steps of the procedure as far is taking the unit off-line, bypass, and back on-line.”"

"Love our tech. Kirk is friendly, informative and ultra knowledgeable!"

"The support and communication with Nationwide Power is very good! Carl is very thorough. He always schedules in advance and is prompt when he shows up!"

"Rusty is a dependable, friendly professional. Always good to see him for our Preventive Maintenance’s. He’s the best Field Engineer we have had over the nine years I have been here."

"Always impressed by Todd. He took the time to walk me through the step-by-step proper shut-down procedures of our UPS, and even had me physically go through a full cycle. I had him quote another property of mine for UPS service, on the basis that he is that good of a tech. I am willing to do what I can to get him into another building that I oversee. When you work with someone of his knowledge and professionalism, I’d be a fool to do anything less."

"Because of Ken’s professionalism and expertise, you have gained our business from a competing vendor."

"Larry is awesome. I would highly recommend Nationwide Power to everyone, based solely upon our interaction and Larry’s knowledge."

"Great service & always willing to explain any issues he finds."

"Darren is and has always been very professional when working for my company. I hope we continue working with him for our UPS service needs."

"Always happy with the work that Craig performs. We trust in his ability and his competence!"

"Larry was very knowledgeable and was able to answer all of my questions as well as follow the corporate policies for vendors on site."

"John’s services and support for our UPS systems on site has been great."

"Todd is a great technician. He is always friendly and performs his tasks in a professional manner."

"This was our first service with Craig. He did a great job and his communication was awesome. Thanks!"

"A good professional experience and the final report was nicely laid out as well. Although I was not on site, there were no negative comments regarding the Field Engineer’s visit."

"Larry is always willing to answer our questions and provide options. He listens to our concerns and follows up well."

"Last week we received a pallet of UPS batteries at our facility which prompted concerns for storage from our facilities department. I called your service coordinator and in less than an hour, Brian was onsite to install them and to test our UPS’s. He did an outstanding job in tackling the project, communicating with my onsite people, and following back up with me on progress. The care and maintenance was done very efficiently with no troubles at all. I commend Brian on his high level of customer service and workmanship. We appreciate his friendliness and efforts."

"Having worked with Kirk for several years now, I can say that he is personally one of the most consistent Engineers I have worked with in all fields. Always schedules in advance and is on time or a few minutes early. His service is the reason I stuck with Nationwide Power as opposed to any competitors when we upgraded."

"Wonderful service and a fair, competitive price."

"Very professional service. Will continue to use."

"David did great in determining that a part was not required and took responsibility for returning it. He also scheduled a follow-up service with an OEM to correct a firmware problem."

"Robin does a great job and also does a nice job explaining any questions I have about our UPS."

"I’ve had other vendors servicing my equipment before but none of them took the time to include me in what they saw or what they were doing (thanks Nationwide Power tech). The software NP has adopted for their inspection tool is phenomenal. On-time service and the tech’s abilities were far better than competitors. Bravo, keep up the good work. I only wish that I had Nationwide Power before now."

"Carl was very professional and efficient. He arrived early and was very proficient. He exceeded our expectations."

"Brian was very professional and explained in detail the process of the repair. He notified myself and department when the repair was complete."

"The field engineer, Craig did an excellent job during the recent major preventive maintenance of our UPS system. The work was completed on a Sunday and required coordination of internal resources and 2 vendors. I remain impressed with Craig’s professionalism, technical expertise, and customer service focus. Excellent work."

"Craig is ALWAYS professional, skillful, prepared, and informative in all his visits here."

"Please compliment Todd on the job he performed. Professional and caring, he took the time to understand the issues and the critical nature of the load that the UPS was carrying. He offered suggestions and reviewed the report with me. He stressed the need to consider battery replacement and supported the recommendation with data from the report."

"Very satisfied with both the Preventive Maintenance and the Battery Replacement tasks. I think this is a good value, and will continue to use Nationwide Power and recommend to colleagues and to others in my field. Only my second year with your group and I see no reason not to expect the best from Nationwide Power. Thanks."

"The engineer was patient and explained the process to me, since it was my first Preventive Maintenance. I really appreciated the extra effort."

"Todd was extremely knowledgeable and professional during his visit. I feel the service we received was far above that from prior service providers. This was our first encounter using Nationwide Power, and the first impression was certainly a positive one."

"Craig was professional and answered my questions completely"

"Darren is very personable and knows these systems inside and out. He also explains what’s happening or will happen, which is very valuable information for our site."

"Great service. Very complete inspection with clear recommendations."

"Eric is a great asset to Nationwide Power and is always extremely courteous and knowledgeable when servicing our equipment."

"Brian did a great job and everyone was pleased with his work. Very professional!"

"Todd was great!!! I have had issues with our previous vendor and was happy to have the knowledge and experience from Todd"

"Todd was extremely helpful. I am new to this position so he took time to walk me through the system and educate me on various things to look for and how to react to them. It is obvious he has a great deal of knowledge and I was appreciative of his willingness to share it with me."

"Joseph is a very knowledgeable engineer and I have used him as a resource several times. He is always very prompt and accurate with his answers and solutions. He is a very valuable asset to the company."

"Larry made an extremely difficult situation for me to manage from my remote location, as seamless as it could possibly be. I work with many, many vendors and it’s a real pleasure to work with someone as reliable and knowledgeable as him. If you ever need a recommendation, please feel free to use me. I would be happy to let any of your clients know the positive experience I had, in what can only be described as a difficult situation."

"Field Engineer Kirk is a credit to your company. He is professional, punctual, and very courteous."

"Robin was very professional and thorough during his visit to perform preventive maintenance on our UPS system.”"

"Todd was courteous and timely. He was professionally dressed in a Nationwide Power polo and explained the procedure very thoroughly."

"Todd was extremely helpful and efficient, and kept us informed all along the way"

"Robin was great and went above and beyond to help us troubleshoot our generator."

"Todd arrived on time and completed his inspection. I asked several questions about the alarm interface from our programmable logic controller to the UPS. Todd explained the operation and I asked if we could test. Todd obliged and we discovered some issues that need to be corrected by our PLC programmer. I greatly appreciate Todd’s expertise and patience. Thank you."

"Chris is great. He well informs us about our equipment and his work at our site is most satisfactory. He is always on time and communicates well. I feel we are in good hands."

"Larry is the best UPS tech I’ve ever dealt with in my 8 years of being responsible for my company’s critical power"

"Larry is awesome!!! On time, hard-working, professional, and a blessing to work with."

"Rusty always contacts me prior to visit. He arrives on time, goes right to work, and is very courteous and polite. Awesome job!!!"

"Brian was very professional. He not only scheduled well in advance, he also called me on the day of the maintenance to let me know he was on his way."

"We have always had great service from Nationwide Power and your Field Engineers are top notch. They take the time to explain what the finds are; good or bad. Most importantly to us, they perform their task in a safe manner."

"Nationwide Power has always provided us with 110% commitment, outstanding quality, and fast service… all this combined with great pricing. Who would ask for anything better? Thank you for making my life easier!!!"

"David is both professional and courteous. Nationwide Power is truly a great value and contractor."

"I just wanted to let you know that we just got done with our major UPS PM’s this last weekend and you have a great technician in Craig. Between sales and him, you do a great job selling your product and your company. Thanks."

"Brian is an excellent engineer. He’s been on our account for several years. He’s very knowledgeable and thorough.”"

"Todd was extremely intelligent and his customer service skills are excellent. It was a pleasure having him here at my site."

"Chris is a fine technician and we are very happy with him and his knowledge of the product. He is the reason that your company stands out over the competition."

"Brian is a fantastic tech. He explains everything you need to know about your system."

"Always look forward to working with Nationwide Power. Breck does a great job!"

"Todd has been here several times to help us. Top notch tech! Explains everything he is doing so we understand and gives us valuable feedback when he performs maintenance and testing."

"John did an excellent job. He was clear and concise."

"Nationwide Power has done a great job for us for quite a few years now. That is why we keep renewing our contract with them."

"Appreciated Carl’s attention to detail and experience, as well as his time to ensure that everything was working properly prior to finishing up and taking off."

"Great service, work completed ahead of schedule."

"This was a phone service call- just a quick question and they helped us very rapidly. Then, they sent some documentation so we would have it for future reference. Very helpful!!!"

"Very happy with your service and Dave as our tech."

"We were very satisfied. The Field Engineer was very knowledgeable and checked in with us throughout the various stages of the maintenance. Great job."

"Our Field Engineer was knowledgeable, experienced, and answered all questions to our satisfaction. I feel that our UPS is in good hands with our Field Engineer and Nationwide Power."

"Todd really knows his stuff, and he’s terrific about explaining everything. He stayed late to show me more information and is a very swell guy."

"Brian is very knowledgeable in his expertise and area of work. He always explains the working of the UPS. The last service call was exceptionally important for us as we were troubleshooting an issue with the generator.”"

"Brian is a very knowledgeable and helpful Engineer."

"Dan was on time and very professional. Send him back any time!"

"Brian must be the consummate professional in his field. His work & information provided is much appreciated."

"Fantastic job. My UPS is providing power like a champ."

"Field Engineer was on time and did a great job. Thank you."

"Site visit was not necessary. Carcello provided excellent remote assistance and was extremely helpful in explaining our issue and how to resolve it! Thank you!”"

"Nationwide Power always does a good job for me. Lance and Joe really pay attention to the details in getting a job done right."

"As usual, painless and perfect preventive maintenance service."

"Great people, great company. Highest level of professional services!!!"

"Great work. Chris is top of his class in service. Thank you.”"

"The field tech explained everything and answered all of my questions. Very good experience."

"Great communication; turnkey repairs from our end. Excellent follow-up and explanation on recommendations, etc."

"Rusty was here for my Preventive Maintenance earlier in the year and returned to do the battery installs. He always arrives on schedule and is a pleasure to work with."

"Henry always does a good job and makes it a point to discuss what he did and what his findings are. He always calls me in advance to schedule his appointment."

"We have had a long standing relationship with Luis, and he has always done an excellent job for us on service calls."

"Kirk was prompt, professional, and fully able to take care of our issues, even though the part came delivered with a bent frame."

"Very good phone support"

"Lawrence is always helpful, professional and informative."

"Carcello’s professionalism and technical knowledge is outstanding and our company relies on his expertise when issues arise. He is very much valued by the management here."

"Kirk knows his job and does it extremely well. Thank you."

"Larry is a stellar engineer."

"Good work and professional!"

"Same engineer as previous visits. Always professional and he understands our environment. The continuity of engineer is helpful."

"Very happy with the service I received and would recommend Nationwide Power."

"Henry did a great job. He took the time to explain everything that needed to be done and provided recommendations."

"Tech took the time to answer all my questions and help me understand the tasks he was performing"

"We would request this technician again. He was very good."

"Brian was out to visit our Illinois location yesterday and did a fantastic job. He was on time, focused, knowledgeable and detail-oriented. He was able to do the start up as we requested on our 3x UPS units. One of them had a fault on startup and Brian was able to get it working. The other two were brought online without issue. Brian was only onsite for a couple hours and was able to do all of the required work in that time. Before Brian left, we had tested each of the units under current load and off of bypass mode to my satisfaction. There is a formal write-up that Brian will be sending to us and we will include that in our plant documentation. I have full confidence that our units will be able to provide battery backup and line conditioning now. I won’t hesitate to recommend Nationwide Power for our needs in our other North American facilities in the future."

"Field Engineer, Larry handled support via telephone very quickly. Thank you."

"It’s clear that Nationwide Power has the necessary experience. I have had bad experiences with other providers."

"Our Field Engineer, Breck was very helpful regarding the current condition of our batteries. He also offered suggestions regarding replacing our 11 year old UPS. Nationwide Power has provided us with quotes on a couple of Eaton 9355 units."

"Nationwide Power Field Engineer, Henry walked me through the message screen and explained all the data I was reading back to him."

"Field Engineer, Larry was very friendly and explained the work that needed to be accomplished. Thanks Nationwide Power."

"Nationwide Power has proven to be a reliable and efficient provider. The Nationwide Power Field Engineer, Carcello is a great professional."

"Our Nationwide Power Field Engineer, Rusty showed up on time, was efficient and thorough. We are very happy with the visit."

"Everything went off without a hitch, and the work looks clean and professional. It took us a bit longer than scheduled to be ready, but your Field Engineer took it all in stride and finished the job. Thanks Nationwide Power!"

"Our Nationwide Power Field Engineer, Larry, is both courteous and professional at all times. He’s extremely knowledgeable and communicates his findings in a timely manner."

"The Nationwide Power Field Engineer, Henry did a great job. He was knowledgeable, professional and efficient. Very good first experience with a new UPS vendor."

"The technician, Breck was very professional and diligent in his work."

"We are very pleased with the maintenance and emergency service that Nationwide Power has performed on our APC Symmetra PX UPS. This particular unit is vital for one of our Special Operations Centers and we find that the services that have been rendered by Nationwide has been prompt and professional. The Field Engineer was familiar with the site and went directly there without assistance, which freed me up to do other work. The tenant of the building was very satisfied…Thank You!"

"The Nationwide Power Field Engineer contacted me for scheduling since he knew the approximate time of our plant shutdown. We scheduled the battery change, he showed up on time, and provided the service in a professional manner exactly as you would want a vendor to do. Great job!"

"Nationwide Power always goes above and beyond with service."

"Always great working with Nationwide Power’s Field Engineer. He’s very professional and with great technical skills."

"Great service – excellent engineer!"

"Punctual, professional, and friendly as always. I appreciate the technician’s level of knowledge and ability to get the job done quickly and efficiently. He continues to reinforce our confidence that Nationwide Power is the best option to support our business critical systems. His competence reassures us that if there was ever an emergency need for your services, we would have the technicians and support required."

"Your Field Engineer is always on time and completes his tasks in a professional and timely manner. He gives a high level review on our systems upon completion and makes sure there are no questions prior to his departure."

"The Nationwide Power Field Engineer helped me troubleshoot our issue over the phone. He was very helpful, and helped us fix our issue."

"We had our annual ‘Maintenance Summit’ with all the maintenance supervisors from around the country here at our facility this week and one of our topics was UPS service providers. You guys received high praise. One thing I noted was the outstanding communication your company provides. You cover it all and I’m not left wondering anything. I was with another service provider for 10 years and extremely hesitant to switch to Nationwide, but have been pleasantly surprised. We have one distribution center that has not made the switch yet… but after discussions this week, I think it’s only a matter of time. Anyway, I just wanted to comment on a job well done."

"Great customer service and very willing to accommodate our schedule."

"I wanted to take the time and effort to thank the Nationwide Power Field Engineer, Larry for his recent exemplary work here at the university. During our recent significant issues with our primary datacenter UPS, Larry was responsive, timely, detailed and methodical. His reports after his research were helpful and detailed, such that I could help explain the situation(s) to others. When I voiced significant concerns, he calmly and with great confidence walked me through a very challenging situation. Additionally, he took significant time to personally speak to other dedicated personnel here to bring them along in understanding both the situation and his approach to resolving the issue(s) we were experiencing. While I hope to never again experience a total UPS system drain on the last weekday of final exams, I have renewed confidence that the university is supported by a dedicated and knowledgeable staff at Nationwide Power. I would also like to mention that I received a call to ask for a reference for Nationwide Power, which I was more than happy to respond positively to. The timeliness of the request was amazingly ironic as I’ve never had one before so I wanted to share. It’s been a pleasure to work with Larry, and since exemplary service is so very hard to come by these days, I felt strongly that it needed recognition."

"I always do recommend Nationwide Power. You have been nothing but professional and helpful when calling for appointments or renewals."

"Field engineer showed up ahead of time, which I liked since it was an early start time. Thanks again to Mike for working around my schedule."

"Your technician was awesome. He took care of what needed to be done and educated me about my UPS."

"Michael knows our unit and cares to help whenever he can. You need more like him."

"Michael and his co-worker were of utmost professionalism and courtesy, explaining all steps being taken from point of implementation through clean-up. I cannot express how satisfied we are with his level of knowledge, communications, understanding of our 9-1-1 environment (being quiet, unobtrusive, professional) and work ethic. Outstanding job by all…! Thank you as always!!"

"Nationwide Power has consistently been consummate professionals when it comes to our UPS systems. We rely on these systems to function flawlessly during interruptions in power to our main plant."