Case Study

Case Study #152 | The Importance of the Critical Power Environment

Dec 6, 2021 | Case Study

In this Nationwide Power™ Case Study, we show the importance of a controlled environment and how one can never be over-prepared for the unexpected. This case study specifically looks at the Eaton/Powerware 9330-30kVA UPS.

Product Eaton/Powerware 9330-30kVA UPS
Application Distribution
Synopsis Our Critical Power Professional (CPP™) was onsite for age-based full capacitor and fan replacements. After completing the installation and trying to bring the unit back online, the display had no characters, and the unit would not come back online.
Preliminary Actions After some initial troubleshooting and tracing back from the display, the CPP™ found that a lizard had shorted out the power supply and damaged the display board.
Resolution The CPP™ ordered a replacement power supply and display boards for next-day delivery. After replacing both boards, the CPP™ was able to bring the unit back online. With a full-service contract to stand behind, the customer was able to secure parts and labor for next-day installation.
Root Cause Component failure was caused by an external source, in this case a lizard that was most likely searching for warmth. From time to time, and in different geographic regions, we encounter some unique environmental situations. Some of these can be prevented with strict environment controls, while others can be more challenging. Use best practices to keep your critical electrical equipment safe.
Additional Reading

https://nationwidepower.com/news/case-study-133-overheated-ups-batteries-in-eaton-93e-30kva/

https://nationwidepower.com/news/case-study-147-what-could-possibly-go-wrong-eaton-9330-15kva/

 

Nationwide Power provides 24/7/365 technical support to ensure that everything operates and transitions successfully before, during, and after any power outage.Request a quote Call | 800-868-2780 E-Mail

We are your critical power infrastructure partner!

 

Latest News

Top Workplace of 2022

Top Workplace of 2022

News Article Corks popping and fireworks fireworkin’. That’s the sound of our team celebrating! Each year, approximately 1,500 companies are invited to compete for a spot on the “Top Workplaces” list . The process is extensive and relies on anonymous surveys and...

Case Study #153 | DIRFT (Doing It Right the First Time)

Case Study #153 | DIRFT (Doing It Right the First Time)

Case StudyNationwide Power™ (NP™) is the leading provider in the critical power supply industry. Our core business is the sales and service of uninterruptible power supplies and UPS batteries. Our 57,000 square foot warehouse, with over $10 million in parts and...

Case Study #151 | The Cost of Deferred Maintenance

Case Study #151 | The Cost of Deferred Maintenance

Case Study In this Nationwide Power™ Case Study, we show the importance of performing preventive maintenance and completing recommendations. This case study is about a Mitsubishi 9900A 150kVA UPS. After several attempts over the course of many months trying to...

Newsletter Signup

Sign up below to stay informed with latest industry trends, products, and news.



0 Comments

Submit a Comment

Your email address will not be published.

Solutions

Feedback

April 28, 2022

"My manager was surprised and happy that during a power outage (crisis for us), that he had the SAME tech he had spoken to before, and the tech was familiar with the equipment. The tech easily talked them through the reset application. Thanks so much."

View All - Jeannie H
North Carolina

Newsletter

Sign up below to stay informed with latest industry trends, products, and news.



Pin It on Pinterest