2020 – A Year in Review

2020 – A Year in Review

News Article

2020 – A Year in Review

As the year 2020 has come to a close, we’re all looking forward to a better and brighter year ahead in 2021.

For a lot of companies throughout the country, business came to a pause in late March of last year. Nationwide Power™ was no exception. However, it was during this uncertain time that we decided to shift our focus towards internal improvement.

According to Vice President Jim Hallingstad, “2020 started out strong and was tracking to be a year of significant growth. In January we embarked on a companywide quality and process improvement program, so as we got into March and everything pretty much came to a halt, we were able to focus a lot of our efforts on quality and process improvements. This downtime allowed our entire team to focus on just that. As the economy began re-opening and businesses started to resume some operations, we were in an even better position than before to provide the highest level of service to our customers.”

During trying times, we try to remember the saying, “true character shows in the face of adversity.” While Nationwide Power continued to grow to have one of the largest footprints across the country, it has strived to maintain its family-like culture. During the pandemic, Nationwide Power’s commitment to its team members and customers was loud and clear. As a result, there were no furloughs, layoffs, or salary reductions and hiring commitments made in early March were honored despite an initial downturn in business volume. Hiring also continued throughout the pandemic, and still continues today.

As an essential business, Nationwide Power continued to operate and provide emergency service throughout the United States for all existing customers during the onset of COVID-19. Certain safety measures were put in place to protect both its team members and customers.

Due to the dedication and teamwork of every single employee and a loyal customer base, Nationwide Power was able to show yet another year of positive growth, despite all of the hurdles.

Even through all the uncertainty, Nationwide Power has continued to hire corporate team members along with additional Critical Power Professionals™ to service customers in the field.

“The fact that we can continue to have positive outcomes under the most challenging circumstances is a true testament to the commitment of our entire team.” -Jim Hallingstad, VP

Latest News

Case Study #150 | The Importance of Prevention

Case Study #150 | The Importance of Prevention

Case Study Nationwide Power™ is the leading provider in the critical power supply industry. Our core business is the sales and service of uninterruptible power supplies and UPS batteries, along with supporting other critical power components such as emergency...

Case Study #148 | The Cost of Deferred Maintenance

Case Study #148 | The Cost of Deferred Maintenance

Case Study In this Nationwide Power™ Case Study, we show the importance of routine maintenance and its impact on the overall health and life of UPS systems. This case study specifically looks at the Toshiba 1600EP 22kVA UPS. A new customer reached out to our team...

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October 14, 2021

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Commitment to Service | Stanley Bryan

Commitment to Service | Stanley Bryan

News Article

Commitment to Service | Stanley Bryan

Thank you, Stanley Bryan, Critical Power Professional™ at Nationwide Power™, for your daily commitment to quality and service!

Each day, our Critical Power Professionals (CPP™) do their part in ensuring our customers receive the highest level of service and quality. Stanley is among our most tenured Critical Power Professionals with 35 years of direct industry experience, which he continually uses to educate and provide the highest levels of service to our customers.

During a routine service call, a Nationwide Power customer recently went out of their way to show their appreciation:

“Thanks a million for your time here in Virginia Beach, and I got your message loud and clear about the position of the battery cabinet! Your expertise is absolutely appreciated, and I will be reaching out to leadership. You’re an absolute professional and to have an interaction with a world class engineer as yourself is a privilege and thank you for the OUTSTANDING service to our community hospital! We will be reaching out soon.”

Stanley Bryan was onsite at a hospital group to perform routine maintenance on the customer’s Toshiba 4400 UPS system, where he followed standard Nationwide Power preventive maintenance protocols, including making age-based and safety recommendations, as well as addressing any NEC code standards.

While there was nothing alarming within the preventive maintenance inspection itself, there is something to be said for when long-time customers go out of their way to recognize the day-to-day efforts and consistent level of professionalism by our Critical Power Professionals.

Thank you for your ongoing commitment to quality and service, Stanley!

Check out more reviews here.

Latest News

Case Study #150 | The Importance of Prevention

Case Study #150 | The Importance of Prevention

Case Study Nationwide Power™ is the leading provider in the critical power supply industry. Our core business is the sales and service of uninterruptible power supplies and UPS batteries, along with supporting other critical power components such as emergency...

Case Study #148 | The Cost of Deferred Maintenance

Case Study #148 | The Cost of Deferred Maintenance

Case Study In this Nationwide Power™ Case Study, we show the importance of routine maintenance and its impact on the overall health and life of UPS systems. This case study specifically looks at the Toshiba 1600EP 22kVA UPS. A new customer reached out to our team...

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October 14, 2021

"Brent is a great technician. I always look forward to seeing him to do our maintenance."

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Meet Nationwide Power’s VP of Sales – Ryan Murphy

Meet Nationwide Power’s VP of Sales – Ryan Murphy

News Article

Meet Nationwide Power’s VP of Sales – Ryan Murphy

With excitement, we are proud to announce the recent promotion of Ryan Murphy to VP of Sales for Nationwide Power™.

Ryan has a long-standing history with Nationwide Power, dating back to 2003, where he led growth efforts in the greater Chicago area. Ryan’s experience spans all areas in the critical power industry, including field work, office operations, and sales. During his tenure with Nationwide Power, Ryan has been a top producing salesperson year over year and a role model for building lasting customer relationships based on trust, transparency, and follow-through.

In 2015, Ryan was promoted to National Sales Manager where he led the Nationwide Power sales team to double-digit growth for the next four consecutive years. Ryan and the entire team’s commitment to quality and raising the service standard across the critical power industry has been a central point for success. Whether it is a local community business, hospital, or a Fortune 100 company, every customer is treated with the same guiding principles of quality and care.

According to Jim Hallingstad, Vice President, “While quality has always been at the core of Nationwide Power’s culture, we have made significant investments and advancement towards a quality transformation process this year. Ryan has fully embraced the philosophies and principles that will fuel our success and ability to better serve our customers as we move forward.”

“This really is an entire team effort. The success we’ve all shared at Nationwide Power is driven by each and every team member’s commitment to a common purpose: to provide the best level of service to our customers.”

Nationwide Power was built on a family-like culture, and that is something we will continue to prioritize for years to come. It is important to us to promote from within when possible, and for our team members to have the ability to grow with us as a company.

In a time when headlines are filled with a lot of uncertainty, we are fortunate to be able to share positive news. Please join us in congratulating Ryan Murphy on his well-earned promotion.

Additional Reading: https://nationwidepower.com/news/nationwide-power-continues-to-serve-businesses-across-the-united-states-with-their-critical-power-needs/

Latest News

Case Study #150 | The Importance of Prevention

Case Study #150 | The Importance of Prevention

Case Study Nationwide Power™ is the leading provider in the critical power supply industry. Our core business is the sales and service of uninterruptible power supplies and UPS batteries, along with supporting other critical power components such as emergency...

Case Study #148 | The Cost of Deferred Maintenance

Case Study #148 | The Cost of Deferred Maintenance

Case Study In this Nationwide Power™ Case Study, we show the importance of routine maintenance and its impact on the overall health and life of UPS systems. This case study specifically looks at the Toshiba 1600EP 22kVA UPS. A new customer reached out to our team...

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October 14, 2021

"Brent is a great technician. I always look forward to seeing him to do our maintenance."

View All - Tom D
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Nationwide Power continues to serve businesses across the United States with their critical power needs

Nationwide Power continues to serve businesses across the United States with their critical power needs

News Article

Nationwide Power continues to serve businesses across the United States with their critical power needs

Nationwide Power is an essential business, and as such, has continued to service customers across the United States during the COVID-19 pandemic with certain precautions in place.

As with many businesses, Nationwide Power saw a decline in demand during the early weeks of the pandemic. Rather than furloughing employees to cut overhead costs, Nationwide Power shifted its focus inward. Confident that when businesses reopened and began operating as normal, Nationwide Power has positioned themselves to be prepared for the increased demand.

“While we have seen many other service providers and OEM’s in the industry drastically limit their services, increase pricing, and furlough employees, we took the opportunity to use these slower weeks to refine our processes and focus on quality. We knew that when businesses started operating again, there would be a huge backlog of demand for both existing and new customers,” according to Jim Hallingstad, Vice President of Nationwide Power.

Since the onset of the pandemic, not only has Nationwide Power retained its full staff, they have also grown the team both at the corporate level and throughout the field.

The following safety measures have been put in place for the safety of both employees and team members:

  • Regular temperature checks for team members in contact with either other team members or customers, and immediate reporting of any COVID-19-related symptoms.
  • Remote work where available and appropriate.
  • Increased cleaning and electrostatic sanitization schedule at the corporate office.
  • Regularly washing hands for at least 20 seconds.
  • Keeping a six-foot distance between self and others (social distancing).
  • Avoiding gatherings of 10 or more people.
  • Regularly disinfect workspace, tools, computers, and cell phones.

For any business requiring critical power service, contact Nationwide Power at 866-341-7547 or visit www.nationwidepower.com.

Nationwide Power services include:

  • Uninterruptible power supply (UPS) equipment sales
  • UPS equipment preventive maintenance and emergency service
  • UPS battery maintenance, replacement, and recycling
  • Critical power supporting components including emergency generators, switch gear, and HVAC

Nationwide Power published an initial statement regarding COVID-19 on March 20, 2020, which can be found here.

Latest News

Case Study #150 | The Importance of Prevention

Case Study #150 | The Importance of Prevention

Case Study Nationwide Power™ is the leading provider in the critical power supply industry. Our core business is the sales and service of uninterruptible power supplies and UPS batteries, along with supporting other critical power components such as emergency...

Case Study #148 | The Cost of Deferred Maintenance

Case Study #148 | The Cost of Deferred Maintenance

Case Study In this Nationwide Power™ Case Study, we show the importance of routine maintenance and its impact on the overall health and life of UPS systems. This case study specifically looks at the Toshiba 1600EP 22kVA UPS. A new customer reached out to our team...

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October 14, 2021

"Brent is a great technician. I always look forward to seeing him to do our maintenance."

View All - Tom D
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Nationwide Power continues to serve businesses across the United States with their critical power needs

Nationwide Power’s Commitment to Customers During the COVID-19 Pandemic

News Article

Nationwide Power’s Commitment to Customers During the COVID-19 Pandemic

**Updated June 9th, 2020**
As businesses and local communities continue to reopen and balance safety with business operations, Nationwide Power has remained flexible. We continue to remain open, fully staffed, and ready to meet the critical power needs of our customers across the United States, while adhering to all local safety recommendations and mandates. For more info, click here.

 

**Updated April 23, 2020**
Nationwide Power continues to remain open and fully staffed (no reduction in workforce, no layoffs, no furloughs). We continue to closely monitor all local, state, and federal agencies on any mitigating restrictions as curves flatten, and businesses start re-opening.

We remain open and are providing service with priority given to all existing customers, where appropriate social distancing and safety measures have been put into place.

As this situation continues to evolve, additional updates will be provided.

 

**Updated April 2, 2020**
Effective April 2, 2020, to protect both our customers and our employees, all non-urgent field service work, including preventive maintenance, non-urgent T&M / remedial work, and battery services are postponed through April 30, 2020.

Nationwide Power will remain open to service existing customers with emergency service or time-sensitive critical power needs. As this situation evolves, additional updates will be provided.

 

Nationwide Power’s Commitment to Customers During the COVID-19 Pandemic

With much uncertainty and the constant change taking place in our communities today, we would like to take a moment to reassure our customers that Nationwide Power will remain open for business and will continue to service our customers.

Nationwide Power is an essential business operation, providing customers with critical power services. Our team services thousands of hospitals and medical facilities across the United States, along with local emergency service organizations (911, rescue, fire), news and media outlets, data networks, and government facilities just to name a few – all of whom rely on our team for 100% uptime.

24/7/365 Emergency Service will remain available for all customers in all current service areas. There will be no interruption in our level of support to our customers.

What safety precautions is Nationwide Power taking for its employees and customers?

Nationwide Power is closely adhering to all recommendations made by the CDC and WHO, including but not limited to:

  • Regularly washing hands for at least 20 seconds.
  • Keeping a six-foot distance between self and others (social distancing).
  • When feeling sick, immediately report symptoms to the manager and seek medical assistance.
  • Avoid gatherings of 10 or more people and make sure you have plenty of supplies should your area be placed under mandatory quarantine.
  • Regularly disinfect workspace, tools, computers, and cell phones.

Additionally, all customers have the option to postpone routine preventive maintenance appointments for a later date, based on their individual needs and circumstances. However, we do not recommend postponing battery replacements as the future stability of the supply chain is not certain.

How is Nationwide Power handling the economic impact of the COVID-19 pandemic?

As a company, Nationwide Power has built a business based on quality and service. Our national team is positioned to continue servicing our customers with no interruption of service or change in current business practices. Our technology investments over the years have been paying off, as evidenced by this crisis and our business continuity.

For customers who are experiencing temporary closures or need to delay service, our team is accommodating those needs in any way possible.

Regarding both our customers and team members, we believe that our family-like culture is more evident now than ever before, as our team comes together to support each other during the uncertain months ahead.

Latest News

Case Study #150 | The Importance of Prevention

Case Study #150 | The Importance of Prevention

Case Study Nationwide Power™ is the leading provider in the critical power supply industry. Our core business is the sales and service of uninterruptible power supplies and UPS batteries, along with supporting other critical power components such as emergency...

Case Study #148 | The Cost of Deferred Maintenance

Case Study #148 | The Cost of Deferred Maintenance

Case Study In this Nationwide Power™ Case Study, we show the importance of routine maintenance and its impact on the overall health and life of UPS systems. This case study specifically looks at the Toshiba 1600EP 22kVA UPS. A new customer reached out to our team...

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October 14, 2021

"Brent is a great technician. I always look forward to seeing him to do our maintenance."

View All - Tom D
North Carolina

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Nationwide Power Hosts Annual Power Summit, Power Summit 2020

Nationwide Power Hosts Annual Power Summit, Power Summit 2020

News Article

Nationwide Power Hosts Annual Power Summit, Power Summit 2020

 

Earlier this month, Nationwide Power hosted the 2020 Power Summit, flying in team members, vendors, OEM partners, and guest speakers from across the country to talk critical power and our quality culture. The week-long Power Summit included topics like 2019 performance, industry and economic trends, quality, innovation, and continuing education.

Here are just a few of the achievements in 2019 we’re excited to share:

  • Nationwide Power received another year of Eaton’s highest designation of reseller, Certified Eaton Premium Power Partner.
  • After several years of sales achievement awards from Hitachi-CSB batteries, the current fiscal year is on track to be a record breaking one for Nationwide Power.
  • Sales Representatives, Dani Toothman and Lance Hurst took home the Sales Achievement Awards.

 

  • For the sixth year running, our team exceeds an average 4.9 out of 5-star rating from customer reviews.
  • The IT department unveiled a series of internal, proprietary software, designed to advance our commitment to cutting edge technology to support the highest levels of quality and service for our customers.
  • In 2019, we celebrated the milestone of 1 million hours worked with zero safety incidents.
  • We also completed the 4th straight year of zero lost-time work accidents.
  • The team welcomed new Field Engineers throughout the country to keep up with the growing demand for high quality service.
  • Nationwide Power unveiled the Philip Crosby plan to systematically improve and ensure quality throughout the company, which will exceed even the highest standards we set for ourselves today.
  • CPP™, the Critical Power Professionals Certification and Credentialing Program was successfully launched in 2018. By the end of 2019, over half of all Field Engineers employed by Nationwide Power have successfully completed the CPP™ program.
  • Guest speakers from Philip Crosby Associates conducted a 2-day workshop focused solely on raising the bar for quality.
  • Mack Sundaram, CEO of RainmakerForce, provided invaluable insight into a quality-first sales culture.

 

In preparation for this year’s Power Summit, several Nationwide Power customers were interviewed in an effort to provide greater insight and feedback to the Sales Team. Customers consistently raved about the attention to detail, timeliness in replies, and quality of service provided by our National Sales Team. A common theme throughout the interviews was how much the team cares about the customer and are truly experts in the industry. But our favorite customer quote of all: “If Nationwide Power were a superhero, they would be Superman. They just seem to do the impossible.” Jake R., National Lab Testing Facility.

Nationwide Power’s core business is the sales and service of uninterruptible power supplies and UPS batteries, along with supporting other critical power system components such as emergency generators, switch gear, and HVAC. To learn more, visit www.NationwidePower.com

 

Latest News

Case Study #150 | The Importance of Prevention

Case Study #150 | The Importance of Prevention

Case Study Nationwide Power™ is the leading provider in the critical power supply industry. Our core business is the sales and service of uninterruptible power supplies and UPS batteries, along with supporting other critical power components such as emergency...

Case Study #148 | The Cost of Deferred Maintenance

Case Study #148 | The Cost of Deferred Maintenance

Case Study In this Nationwide Power™ Case Study, we show the importance of routine maintenance and its impact on the overall health and life of UPS systems. This case study specifically looks at the Toshiba 1600EP 22kVA UPS. A new customer reached out to our team...

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October 14, 2021

"Brent is a great technician. I always look forward to seeing him to do our maintenance."

View All - Tom D
North Carolina

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