Earlier this month, Nationwide Power hosted the 2020 Power Summit, flying in team members, vendors, OEM partners, and guest speakers from across the country to talk critical power and our quality culture. The week-long Power Summit included topics like 2019 performance, industry and economic trends, quality, innovation, and continuing education.

Here are just a few of the achievements in 2019 we’re excited to share:

• Nationwide Power received another year of Eaton’s highest designation of reseller, Certified Eaton Premium Power Partner.
• After several years of sales achievement awards from Hitachi-CSB batteries, the current fiscal year is on track to be a record breaking one for Nationwide Power.
• Sales Representatives, Dani Toothman and Lance Hurst took home the Sales Achievement Awards.

• For the sixth year running, our team exceeds an average 4.9 out of 5-star rating from customer reviews.
• The IT department unveiled a series of internal, proprietary software, designed to advance our commitment to cutting edge technology to support the highest levels of quality and service for our customers.
• In 2019, we celebrated the milestone of 1 million hours worked with zero safety incidents.
• We also completed the 4th straight year of zero lost-time work accidents.
• The team welcomed new Field Engineers throughout the country to keep up with the growing demand for high quality service.
• Nationwide Power unveiled the Philip Crosby plan to systematically improve and ensure quality throughout the company, which will exceed even the highest standards we set for ourselves today.
• CPP™, the Critical Power Professionals Certification and Credentialing Program was successfully launched in 2018. By the end of 2019, over half of all Field Engineers employed by Nationwide Power have successfully completed the CPP™ program.
• Guest speakers from Philip Crosby Associates conducted a 2-day workshop focused solely on raising the bar for quality.
• Mack Sundaram, CEO of RainmakerForce, provided invaluable insight into a quality-first sales culture.

In preparation for this year’s Power Summit, several Nationwide Power customers were interviewed in an effort to provide greater insight and feedback to the Sales Team. Customers consistently raved about the attention to detail, timeliness in replies, and quality of service provided by our National Sales Team. A common theme throughout the interviews was how much the team cares about the customer and are truly experts in the industry. But our favorite customer quote of all: “If Nationwide Power were a superhero, they would be Superman. They just seem to do the impossible.” Jake R., National Lab Testing Facility.

Nationwide Power’s core business is the sales and service of uninterruptible power supplies and UPS batteries, along with supporting other critical power system components such as emergency generators, switch gear, and HVAC. To learn more, visit www.NationwidePower.com

As we look back on 2019, we have much to celebrate.

As our business continues to grow, our focus on quality has never been stronger. Here are a few of our favorite highlights:

We have had the opportunity to expand our workforce, creating quality jobs across the country, while maintaining our focus on our family-like culture. Helping our entire team maintain a healthy work-life balance has continued to be a priority, along with our heavy investment in training and technology.

Here’s to another year of continued success and keeping our customers #AlwaysOn.

As an annual tradition, the teams at Nationwide Power and Hitachi – CSB get into the Halloween spirit with a friendly little competition. 🎃 🤡 👻

Both companies submit their themed or individual contest pictures to each other where a panel of judges at each company reviews for creativeness, authenticity, originality, and detail. The winner is determined when either Hitachi – CSB or Nationwide Power concedes to the other as the Halloween Champion.

Both companies did an impressive job with themes and execution, and had much fun in the process!

Nationwide Power’s participants included:

• Sesame Street by the Accounting Team (Check out the Remote Employee Contribution)
• The Gangsta Crew by the Service Team
• Richard Simmons by a member of the IT Team

The panel of judges has awarded Best Overall for Nationwide Power to…
The Service Team’s Gangsta Crew

For Hitachi – CSB, the contestants included:

• The Creepy Bunch by the Warehouse Team
• Day of the Dead by the Sales Team
• Toy Story by the Admin Team

The panel of judges has awarded Best Overall for Hitachi – CSB to…
The Sales Team’s Day of the Dead

But alas, one company must concede to the other for the 2019 Hitachi – CSB vs Nationwide Power Halloween Costume Competition.

Just as Nationwide Power was about to concede, Nationwide Power’s VP, Jim Hallingstad walked in with a last-minute attempt to tip the scale. What better way to wrap up this year’s competition and bring greater awareness to freight damage, than with a Damaged on Delivery theme?

But it just wasn’t enough! The 2019 Halloween Costume Contest goes to…

Hitachi – CSB! Congratulations friends!

At Nationwide Power, we take training and continuing education very seriously. In fact, we consider our rigorous curriculum to be one of the key components that sets Nationwide Power apart from the sea of alternative UPS service providers in the market. Our commitment is so strong, that we have created and established the industry-leading credentialing and career program – Critical Power Professionals™ (CPP™).

The Critical Power Professional™ is a nationally trademarked credential program that demonstrates a comprehensive and in-depth knowledge base of Uninterruptible Power Supply systems, including all major manufacturers and supporting gear.

The CPP™ program has been structured around the following core competencies:

• Uninterruptible Power Supply Systems / Electrical / Communications
• NFPA / Electrical Safety
• UPS Batteries
• Critical Infrastructure / Security
• Environmental Conditions
• Health Insurance Portability and Accountability Act (HIPAA)
• OSHA Training

Additionally, CPP™ candidates must also study and demonstrate familiarization with the following:

• IEEE Std 450-1995: Recommended Practice for Maintenance, Testing, and Replacement of Vented Lead-Acid Batteries for Stationary Applications
• IEEE Std 1188-2005: Replacement of Valve-Regulated Lead-Acid (VRLA) Batteries for Stationary Applications.
• National Electric Code

While our team at Nationwide Power employs all the training platforms that are familiar to the critical power industry, largely consisting of on-the-job training and virtual training seminars, we raise the bar just a little higher. In 2013, when moving into our larger corporate offices and warehouse in Henderson, NV, a sophisticated training center and state-of-the-art testing and repair lab were at the top of the criteria list. Our current location offers just that:

• Hands-on training with all major UPS makes and models
• Quarterly model-specific training classes
• Live simulation with common UPS failures and forced load loss
• Access to over 200 UPS units for testing and training purposes including legacy models
• Four (4) teaching bays all with 120/208/480 power

While we wish we could round up our national Field Engineer Team for a critical power training conference, our 24/7/365 support schedule just won’t allow that. Instead, we host mini seminars throughout the year where we gather a dozen or so Field Engineers at a time, leaving our customers and remaining engineers in the field fully supported.