Commitment to Service | Stanley Bryan

Commitment to Service | Stanley Bryan

News Article

Commitment to Service | Stanley Bryan

Thank you, Stanley Bryan, Critical Power Professional™ at Nationwide Power™, for your daily commitment to quality and service!

Each day, our Critical Power Professionals (CPP™) do their part in ensuring our customers receive the highest level of service and quality. Stanley is among our most tenured Critical Power Professionals with 35 years of direct industry experience, which he continually uses to educate and provide the highest levels of service to our customers.

During a routine service call, a Nationwide Power customer recently went out of their way to show their appreciation:

“Thanks a million for your time here in Virginia Beach, and I got your message loud and clear about the position of the battery cabinet! Your expertise is absolutely appreciated, and I will be reaching out to leadership. You’re an absolute professional and to have an interaction with a world class engineer as yourself is a privilege and thank you for the OUTSTANDING service to our community hospital! We will be reaching out soon.”

Stanley Bryan was onsite at a hospital group to perform routine maintenance on the customer’s Toshiba 4400 UPS system, where he followed standard Nationwide Power preventive maintenance protocols, including making age-based and safety recommendations, as well as addressing any NEC code standards.

While there was nothing alarming within the preventive maintenance inspection itself, there is something to be said for when long-time customers go out of their way to recognize the day-to-day efforts and consistent level of professionalism by our Critical Power Professionals.

Thank you for your ongoing commitment to quality and service, Stanley!

Check out more reviews here.

Latest News

Commitment to Service | Stanley Bryan

Commitment to Service | Stanley Bryan

News Article Thank you, Stanley Bryan, Critical Power Professional™ at Nationwide Power™, for your daily commitment to quality and service! Each day, our Critical Power Professionals (CPP™) do their part in ensuring our customers receive the highest level of service...

Meet Nationwide Power’s VP of Sales – Ryan Murphy

Meet Nationwide Power’s VP of Sales – Ryan Murphy

News Article With excitement, we are proud to announce the recent promotion of Ryan Murphy to VP of Sales for Nationwide Power™. Ryan has a long-standing history with Nationwide Power, dating back to 2003, where he led growth efforts in the greater Chicago area....

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November 23, 2020

"I have total confidence and faith in Jessie. As long as you keep him as a CPP™, I will continue to recommend using Nationwide Power as our maintenance provider."

View All - Dylan J
Nebraska

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Meet Nationwide Power’s VP of Sales – Ryan Murphy

Meet Nationwide Power’s VP of Sales – Ryan Murphy

News Article

Meet Nationwide Power’s VP of Sales – Ryan Murphy

With excitement, we are proud to announce the recent promotion of Ryan Murphy to VP of Sales for Nationwide Power™.

Ryan has a long-standing history with Nationwide Power, dating back to 2003, where he led growth efforts in the greater Chicago area. Ryan’s experience spans all areas in the critical power industry, including field work, office operations, and sales. During his tenure with Nationwide Power, Ryan has been a top producing salesperson year over year and a role model for building lasting customer relationships based on trust, transparency, and follow-through.

In 2015, Ryan was promoted to National Sales Manager where he led the Nationwide Power sales team to double-digit growth for the next four consecutive years. Ryan and the entire team’s commitment to quality and raising the service standard across the critical power industry has been a central point for success. Whether it is a local community business, hospital, or a Fortune 100 company, every customer is treated with the same guiding principles of quality and care.

According to Jim Hallingstad, Vice President, “While quality has always been at the core of Nationwide Power’s culture, we have made significant investments and advancement towards a quality transformation process this year. Ryan has fully embraced the philosophies and principles that will fuel our success and ability to better serve our customers as we move forward.”

“This really is an entire team effort. The success we’ve all shared at Nationwide Power is driven by each and every team member’s commitment to a common purpose: to provide the best level of service to our customers.”

Nationwide Power was built on a family-like culture, and that is something we will continue to prioritize for years to come. It is important to us to promote from within when possible, and for our team members to have the ability to grow with us as a company.

In a time when headlines are filled with a lot of uncertainty, we are fortunate to be able to share positive news. Please join us in congratulating Ryan Murphy on his well-earned promotion.

Additional Reading: https://nationwidepower.com/news/nationwide-power-continues-to-serve-businesses-across-the-united-states-with-their-critical-power-needs/

Latest News

Commitment to Service | Stanley Bryan

Commitment to Service | Stanley Bryan

News Article Thank you, Stanley Bryan, Critical Power Professional™ at Nationwide Power™, for your daily commitment to quality and service! Each day, our Critical Power Professionals (CPP™) do their part in ensuring our customers receive the highest level of service...

Meet Nationwide Power’s VP of Sales – Ryan Murphy

Meet Nationwide Power’s VP of Sales – Ryan Murphy

News Article With excitement, we are proud to announce the recent promotion of Ryan Murphy to VP of Sales for Nationwide Power™. Ryan has a long-standing history with Nationwide Power, dating back to 2003, where he led growth efforts in the greater Chicago area....

Newsletter Signup

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November 23, 2020

"I have total confidence and faith in Jessie. As long as you keep him as a CPP™, I will continue to recommend using Nationwide Power as our maintenance provider."

View All - Dylan J
Nebraska

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Case Study #146 | When to Upgrade or Repair a UPS System – Eaton 9315 UPS System

Case Study #146 | When to Upgrade or Repair a UPS System – Eaton 9315 UPS System

Case Study

Case Study #146 | When to Upgrade or Repair a UPS System – Eaton 9315 UPS System

Part of the job of our Critical Power Professionals™ (CPP™) is to educate our customers on their Uninterruptible Power Supply (UPS) equipment over the lifespan of their system.

In this Nationwide Power ™ case study, we feature a scenario where our CPPs serviced an Eaton 9315 UPS unit that was over 20 years old and provide a cost-benefit analysis to the customer on upgrading the UPS system.

Product Eaton 9315 UPS
Application Government Facility
Synopsis

Finding the right timing to upgrade a UPS system can often be a complex decision based on many factors: age of unit, customer budget, risk of critical failure and level of impact to the business, lack of replacement parts on the market, and the consistency of preventive maintenance performed over the life of the unit as a few examples.

Part of our responsibilities at Nationwide Power is to provide our customers with the best possible direction and guidance, based on all known factors.

Preliminary Actions

Nationwide Power has been servicing this customer’s unit intermittently over the past several years. In 2017, our CPP made the first recommendation for a full unit replacement. While Nationwide Power has the capacity to continue servicing the unit even passed its OEM-stated end-of-life, that was not in the customer’s best interests in this scenario.

Factors for the customer to consider include:

  • Age of equipment
  • Inconsistent routine maintenance over the life of the unit
  • Risk of critical failure and impact to the business
  • Cost benefit analysis, with more efficient equipment on the market today that would not require costly repairs over the remainder of the equipment’s life
Resolution

The customer had not been in a position to upgrade the unit and has elected to have Nationwide Power continue servicing it.

With over 57,000 square feet of warehouse space and over $10 million in parts and equipment inventory, Nationwide Power is one of the very few service providers able to continue maintaining this customer’s equipment.

So far, the customer has been able to stretch the end-of-life on the unit for an additional 3 years, however, not without intermittent failures and downtime.

Root Cause Eventually, the customer will have no other option but to upgrade the unit due to age. In doing so, they should expect to find a quick break-even point simply due to more efficient models on the market with lower energy usage, coupled with lower overall maintenance cost.
Additional Reading

For a common list of questions to ask when receiving quotes from multiple service providers, visit us at:

hhttps://nationwidepower.com/news/case-study-138-powerware-9315-repair-end-of-life

https://nationwidepower.com/news/case-study-126-eaton-9315-160kva-load-los/

Nationwide Power provides 24/7/365 technical support to ensure that everything operates and transitions successfully before, during, and after any power outage.

Request a quote Call | 800-868-2780 E-Mail

We are your critical power infrastructure partner!

Latest News

Commitment to Service | Stanley Bryan

Commitment to Service | Stanley Bryan

News Article Thank you, Stanley Bryan, Critical Power Professional™ at Nationwide Power™, for your daily commitment to quality and service! Each day, our Critical Power Professionals (CPP™) do their part in ensuring our customers receive the highest level of service...

Meet Nationwide Power’s VP of Sales – Ryan Murphy

Meet Nationwide Power’s VP of Sales – Ryan Murphy

News Article With excitement, we are proud to announce the recent promotion of Ryan Murphy to VP of Sales for Nationwide Power™. Ryan has a long-standing history with Nationwide Power, dating back to 2003, where he led growth efforts in the greater Chicago area....

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November 23, 2020

"I have total confidence and faith in Jessie. As long as you keep him as a CPP™, I will continue to recommend using Nationwide Power as our maintenance provider."

View All - Dylan J
Nebraska

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Case Study #145 | Another Reason Why Preventive Maintenance Is So Important (Liebert NX 40kVA)

Case Study #145 | Another Reason Why Preventive Maintenance Is So Important (Liebert NX 40kVA)

Case Study

Case Study #145 | Another Reason Why Preventive Maintenance Is So Important (Liebert NX 40kVA)

At Nationwide Power, we make it a top priority to educate our customers on their critical power equipment and keep them informed of any maintenance items on the horizon.

In this case study, a customer had regularly scheduled preventive maintenance (PM) for their Liebert NX 40kVA Uninterruptible Power Supply (UPS) system. Recommendations were made that saved the customer both money and possible downtime.

The customer was so impressed with the service and recommendations, he provided the following comment:

“Fantastic job by Darren. This is why everyone should have a maintenance contract in place. Had I not had a contract, then I would not have known I had batteries failing and would have been up a creek if something had happened. Darren explained in detail what needed to be done, and I am thankful you have such a conscientious worker. Hats off once again for his dedication to his job and working with us to ensure we don’t have any issues with our UPS. Thanks Darren.”

Product Liebert NX 40kVA
Application Restaurant Equipment Supplier
Synopsis A Critical Power Professional™ (CPP™) conducted regularly scheduled preventive maintenance on the customer’s Liebert NX 40kVA UPS. During the PM, faulty batteries were detected and recommended for replacement.
Preliminary Actions

As part of standard PM protocols, the CPP reviewed alarms and unit performance; recorded measurements for line input/output, bypass, and battery voltages and currents; verified meter calibrations; performed infrared temperature checks; and inspected fans for proper operation.

While measuring battery system line voltages, currents, and ohmic values, the CPP identified four weak and/or failing batteries.

Resolution The CPP recommended immediate replacement. Had the failing batteries gone undetected, those batteries could have brought down the entire string and ultimately, the entire UPS system.
Root Cause Through regular routine maintenance, this issue was detected in the very early stages, and as a result, had minimal impact to the customer.
Additional Reading

For a common list of questions to ask when receiving quotes from multiple service providers, visit us at:

https://nationwidepower.com/news/case-study-125-preventive-maintenance-only-vs-full-service-contract-schneider-electric/

https://nationwidepower.com/news/case-study-124-preventive-maintenance-only-vs-full-service-contract-liebert-ap367-75kva/

 

Nationwide Power provides 24/7/365 technical support to ensure that everything operates and transitions successfully before, during, and after any power outage.

Request a quote Call | 800-868-2780 E-Mail

We are your critical power infrastructure partner!

Latest News

Commitment to Service | Stanley Bryan

Commitment to Service | Stanley Bryan

News Article Thank you, Stanley Bryan, Critical Power Professional™ at Nationwide Power™, for your daily commitment to quality and service! Each day, our Critical Power Professionals (CPP™) do their part in ensuring our customers receive the highest level of service...

Meet Nationwide Power’s VP of Sales – Ryan Murphy

Meet Nationwide Power’s VP of Sales – Ryan Murphy

News Article With excitement, we are proud to announce the recent promotion of Ryan Murphy to VP of Sales for Nationwide Power™. Ryan has a long-standing history with Nationwide Power, dating back to 2003, where he led growth efforts in the greater Chicago area....

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November 23, 2020

"I have total confidence and faith in Jessie. As long as you keep him as a CPP™, I will continue to recommend using Nationwide Power as our maintenance provider."

View All - Dylan J
Nebraska

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Case Study #144 | Early Detection on Liebert Npower Faulty Wires

Case Study #144 | Early Detection on Liebert Npower Faulty Wires

Case Study

Case Study #144 | Early Detection on Liebert Npower Faulty Wires

Nationwide Power™ is the leading provider in the critical power supply industry. Our core business is the sales and service of uninterruptible power supplies (UPS) and UPS batteries. Our 57,000 square foot warehouse, with over $10 million in parts and equipment inventory, provides us the ability to service nearly all major makes and models of UPS equipment.

In this case study, a customer had regularly scheduled preventive maintenance (PM) with Nationwide Power for their Liebert Npower UPS system. The Critical Power Professional™ (CPP™) proactively identified faulty component parts, which prevented a possible future alarm and critical load loss.

Product Liebert Npower UPS
Application Medical Center
Synopsis A Critical Power Professional™ (CPP™) conducted regularly scheduled preventive maintenance on the customer’s Liebert Npower UPS. During the minor PM, the CPP found the control wire to the static switch B phase control to be burnt and discolored with an abnormal temperature reading.
Preliminary Actions

The faulty component parts were identified through visual inspection during a routine minor PM, while the unit was still online. The Critical Power Professional found a static switch B phase control wire burnt and bus bar discolored, along with a 141° temperature reading.

Parts were ordered, shipped, and replaced with minimal downtime to the UPS system and to the critical load.

Resolution As a result of routine maintenance by a qualified professional, the issue was caught early and resolved before resulting in an alarm and/or potential critical failure and load loss.
Root Cause

There should be no substitution for routine preventive maintenance on critical power equipment. Monitoring systems, no matter how thorough or expensive, would not have detected this.

If this situation had gone undetected, especially since the faulty wires were associated with the static switch, it could have resulted in complete system failure and resulting load loss.

Additional Reading

For a common list of questions to ask when receiving quotes from multiple service providers, visit us at:

https://nationwidepower.com/news/case-study-125-preventive-maintenance-only-vs-full-service-contract-schneider-electric/

https://nationwidepower.com/news/case-study-124-preventive-maintenance-only-vs-full-service-contract-liebert-ap367-75kva/

 

Nationwide Power provides 24/7/365 technical support to ensure that everything operates and transitions successfully before, during, and after any power outage.

Request a quote Call | 800-868-2780 E-Mail

We are your critical power infrastructure partner!

Latest News

Commitment to Service | Stanley Bryan

Commitment to Service | Stanley Bryan

News Article Thank you, Stanley Bryan, Critical Power Professional™ at Nationwide Power™, for your daily commitment to quality and service! Each day, our Critical Power Professionals (CPP™) do their part in ensuring our customers receive the highest level of service...

Meet Nationwide Power’s VP of Sales – Ryan Murphy

Meet Nationwide Power’s VP of Sales – Ryan Murphy

News Article With excitement, we are proud to announce the recent promotion of Ryan Murphy to VP of Sales for Nationwide Power™. Ryan has a long-standing history with Nationwide Power, dating back to 2003, where he led growth efforts in the greater Chicago area....

Newsletter Signup

Sign up below to stay informed with latest industry trends, products, and news.



Solutions

Feedback

November 23, 2020

"I have total confidence and faith in Jessie. As long as you keep him as a CPP™, I will continue to recommend using Nationwide Power as our maintenance provider."

View All - Dylan J
Nebraska

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